Privacy policy

Who we are

Bluebird Event Center is an event venue at 1209 Greensboro Road, High Point, NC 27260, run by Roshan. This policy covers our website. If you have any question about it, call (970) 310-9268 or email bluebirdeventcenter@gmail.com and we'll answer.

What we collect, and only when you give it

We collect information in exactly two places, both of them forms you choose to fill in: the booking request form and the contact form. Those ask for your name, email address, phone number, the kind of event you're planning, and whatever you'd like to tell us. Nothing more.

If you send a booking request, we also record that you accepted our rental agreements, the date you accepted them, and whether you opted in to the photo and video release. That record exists so both of us know what was agreed.

We don't ask for payment details anywhere on this website, and we never will. Payment is arranged directly with us once a date is confirmed.

We do not share or sell your mobile number

We do not share, sell, rent or trade your mobile phone number with anyone for marketing purposes. Ever. The same goes for your email address and everything else you send us. No third party gets your contact details for their own use, and there is no exception to this for affiliates or partners.

The only companies that ever handle your information are the ones that operate parts of this website on our behalf: the company that hosts the site, the service that delivers our notification emails, and the service that sends our notification texts. They act only on our instructions and cannot use your information for anything of their own.

Text messages

We will only text you if you tick the box agreeing to receive automated text messages from Bluebird Event Center. It is never ticked for you, consent is not a condition of booking, and you can leave your number without agreeing to texts — we'll simply email or call instead.

If you do opt in, the messages are about your own event and nothing else: a note confirming we received your request, a note when your date is confirmed, a reminder a few days before your event, and a thank-you afterwards. You will receive up to 4 messages per booking, 1 message if you only sent us a question, or up to 3 messages if you asked to come and tour the venue — one acknowledging the request, one when the time is confirmed or moved, and a reminder about an hour before it. We do not send marketing or promotional texts.

Message and data rates may apply. Reply STOP to any message to stop them immediately, or HELP for help. Stopping texts does not affect your booking — we'll just contact you another way.

We record that you gave permission and when, because we are required to. We never share or sell your mobile number to anyone, and we do not use it for anything other than contacting you about your event.

What we do with it

We use what you send us to reply to you and to arrange your event. That's the whole purpose. When you submit a request, the details are emailed and texted to the owner so he can get back to you promptly, and they're stored so your enquiry doesn't get lost.

We do not add you to a mailing list, and we do not send marketing you didn't ask for.

Visitor numbers

We count visits so we know whether people are finding the site. This is deliberately built to identify nobody.

We do not use cookies, and we do not store IP addresses. To recognise that the same person looked at two pages in one visit, we create a scrambled code from your network address and browser, mixed with a secret value that is thrown away and regenerated every night. Once that happens the code cannot be linked back to you or matched against the next day's, so nobody is tracked over time. We also record which page was visited and, if you arrived from another site, that site's name — never the full web address, since that can contain what you searched for.

The chat assistant

The chat window on our site is answered by an automated assistant. What you type is sent to Anthropic, the company whose technology powers it, so a reply can be generated. Please don't type anything sensitive into it — and it will never ask you for payment details.

The assistant is given information about the venue and nothing about you. If you'd rather speak to a person, the phone number is at the top of the chat window.

Our calendar

Our booking calendar reads the venue's Google Calendar to show which dates are taken. It only ever reads, and only ever shows whether a date is free, partly free or booked. What the event actually is, and who booked it, is never published.

How long we keep it

We keep booking records for as long as we need them for our own accounting and in case of a dispute about an event. Questions sent through the contact form are kept while we're in touch with you and cleared out once they're no longer relevant.

You can ask us to delete your details at any time. Email bluebirdeventcenter@gmail.com or call (970) 310-9268 and we'll do it — you don't need to give a reason.

Children

This site is meant for adults arranging events. We don't knowingly collect anything from children.

Changes

If we change how any of this works, we'll change this page with it. The date at the top tells you when it was last updated.